Tesseract Softwares
All stories Berliam · Mining services, Chile

400 field workers, off paper in under 90 days

Berliam puts certified crews on remote mining sites. Training, certifications and attendance now live in one traceable system, with a QR scan on site.

400+field workers off paper
< 90days to go live
6–8 ha week no longer spent consolidating data

“We had piles of papers, messages everywhere, and no traceability. It worked, until it didn't.”

Operations Manager, Berliam

The problem

Berliam provides trained, certified people to Chile's mining industry, with more than 400 workers rotating across remote sites. Attendance, training and certifications were tracked in WhatsApp chats, spreadsheets and paper forms.

Staff spent six to eight hours every week consolidating that data, and proving who was certified for what was close to impossible.

What changed

Every worker's training and certifications now live in Praxsuite. On site, attendance and each certification stage are recorded with a QR scan, so the record exists the moment it happens.

Field operations and HR went digital in under 90 days.

The result

Traceability in a high-compliance industry, and Fridays that no longer disappear into spreadsheets.

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